Customer Relations Representative - State Farm Agent Team Member

Job description

Benefits:
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Training & development
• Vision insurance

Are you looking to make a positive impact in people’s lives? Seek no further!

Join our award-winning team at Matt Jonza - State Farm, where we are dedicated to providing exceptional service to our clients. As a top-performing agency, we pride ourselves on creating a positive and fun work environment that values every team member's contributions. If you are passionate about helping people, detail-oriented, and driven to make a difference, we want you on our team!

Requirements: If you are energetic, goal-oriented, and customer experience minded, we are excited to harness your talents in this rewarding opportunity to build your career. You're enthusiastic to develop your skills and eager to share the value insurance and financial products play in helping people manage the risks of everyday life and realize their dreams.
• Must be able to obtain Property & Casualty and Life & Health Licenses
• Excellent Communication Skills – Written, Verbal, and Auditory
• Possess a positive attitude and a fun, outgoing personality that thrives in a people-centric environment
• Dedicated to exceptional customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs

Responsibilities: We encourage each team member to bring their authentic skills and insights to work each day helping our customers.
• Establish customer relationships and follow up with customers as needed
• Provide outstanding customer service by addressing client inquiries, resolving issues, and ensuring client satisfaction
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Collaborate with team members to achieve agency goals and uphold our commitment to excellence